Rates are in Saudi Riyals including all fee and taxes (VAT + Municipality).
Rates are net non-commissionable per room per night.
Full payment must be done before option date.
Mada Tourism has the right to change the rates without any prior notice.
Check-In and Check-Out are subject to the hotel policy and season. The standard Check-In time is after 14:00 hrs. and the standard Check-Out time is before 12:00 hrs.
Late Check-out: Subject to hotel availability.
Groups have to be confirmed by advanced payment and before check-in date as per the payment conditions stated in the confirmation letter
Children number and ages are subject to the hotel policy. The standard is that children up to 6 years old get free rooms and meals – Children from 7 to 12 years old free room and 50% discount on meals with a maximum of 2 children sharing parents’ room.
All meals for groups must be booked 72 hrs. in advance otherwise published meal prices will be applied.
Individuals Cancellation Policy
Before option date no cancellation charges.
After option date 1 night will be charged. Except for Ramadhan and Hajj
After option date in Ramadhan and Hajj Seasons the full stay will be charged.
Group Cancellation Policy
From 30 days till 15 days before arrival date no cancellation charges.
15 day to 10 deposit first night from each room will be charged.
In case of cancellation for less than 10 days before arrival date full contract value will be charged.
No Show Policy
In case of no show the day of arrival the reservation will be automatically cancelled.
In case of no show the full stay is not refundable or exchangeable
In case of late arrival previous nights are not refundable or exchangeable and do not extend the stay.
In case of refund transaction fee and exchange fee (if applicable) will be at the charge of the client.